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Festival Hospitality Coordinator

Reports to: Works with Festival Producer, Site Coordinator, Security Coordinator, Volunteer Coordinator 

 

Job Purpose: To provide a safe, healthy, clean and friendly atmosphere while abiding by all Safe Food Handling and Preparation requirements. 

 

Qualifications:

  • Knowledge of safe food handling and safe food preparation
  • Knowledge of specific meal requirements (aware of possible allergies, gluten -free etc.)

 

Work setting:

  • Outdoors rain or shine
  • Working under a large tent
  • An outdoor kitchen-like atmosphere

 

Timeframe:

  • Friday morning to Sunday evening

 

Duties and Responsibilities

  • Ensures safe food handling preparation
  • Ensures cooking is done properly and adheres to health and safety policy and procedures particularly for "special meal" requests due to allergies, beliefs etc.
  • Provides a hospitable environment to all crew and guests
  • Good verbal communication skills and sensitivity to customer needs
  • Provides hospitality to performers, sound crew, sponsors and VIPS from festival gate opening to approximately 30 minutes after performers leave the stage
  • Provide performers with full meals including a snack at the end of the last performance, hospitality can then clean-up for the day 
  • Works with food sponsors to develop menu 
  • Inventory of food items completed provided before and at the end of the festival
  • Tent decorating on Thursday before the festival and takes down all decorations prior to the tent removal 
  • Cleans all borrowed equipment and appliances to prepare for return to appropriate persons
  • Works with site crew for set up and tear down of hospitality tent
  • Coordinates any requests for transportation with shuttle coordinator
  • Coordinator ensures scheduling of volunteers and ensures breaks are taken and reminds volunteers of Sunday cleanup 
  • Any security issues are relayed to security persons and security coordinator
  • Works in conjunction with transportation/shuttle to provide Red Deer tourism information 
  • Conducts an annual inventory of hospitality supplies, and ensures there are adequate supplies on hand each year
  • Provides a good impression and enthusiastically answers any questions about the festival
  • Understand and complies with the Central Music Fest volunteer regulations and code of ethics 

 

Benefits:    

  • Ambassadors for the festival – first impression of festival for most performers and guests
  • Opportunity to forge a positive professional relationship with performers and guests
  • Comfortable work environment
  • Volunteers receive t-shirts, food voucher(s), snacks, free camping
  • Meet other volunteers
  • Enjoy some really great music